Modules

• Develop tourism industry knowledge.
• Apply work ethics and professionalism.
• Follow health, safety and security procedures.
• Practice effective workplace communication.
• Provide effective customer care.
• Perform basic computer operations.
• Provide first aid.
• Respond to fire.
• Clean guest house and its equipment.
• Prepare Rooms for Guests.
• Respond to guest inquiries and complaints.
• Receive & Process Reservations.
• Manage Financial Operations.
• Perform arrival and departure services.
• Organize excursions and site seeing trips.
• Undertake basic of food and beverage services.
• Perform Guesthouse office administration Procedures.
• Maintain guesthouse premises.
• Provide information related to History of Maldives and its culture.
• Provide laundry Services to guests.