Modules

• Observe personal and work place hygiene practices.
• Practice health, safety and security practices.
• Provide effective customer care.
• Practice effective work place communications.
• Provide First Aid.
• Manage meetings.
• Lead and manage people.
• Source and use information on the events industry.
• Coordinate on-site Event Registrations.
• Obtain and manage sponsorship.
• Enhance customer service experience.